Terms and Conditions
•All prices quoted exclude VAT unless otherwise advised
•Order process:oA quote will be issued, valid for 5 working days or as statedoApproval of the quote will indicate acceptance of prices and a customer take-on form must be completed for new customers.The customer is responsible for supplying correct sizing breakdown for garments.A pro-forma invoice is generated and sent to the customer for payment. Receipt of payment triggers the ordering of stock / production of orders We will notify the customer once stock is available. Goods will only be made available for collection / delivery once full payment has is reflecting in our bank account,

Payment terms:
Payment required with orderoLead times and delivery times to be calculated from receipt of payment.

Branding: All logos to be supplied by the customer in Vector format (saved as a PDF) together with their branding guidelines. If any artwork or logos need to be re-drawn a redraw fee will be charged atR250 / hour (or part thereof) Customer colour requirements for branding to be supplied in either of the following formats:▪Pantone ▪CMYK ▪RGB Artwork will be done and sent to customers for approval. A maximum of 2 amendments to artwork can be made before additional charges will apply at a rate of R250 / hour (or part thereof) Approval of artwork will trigger production after receipt of paymentoA charge of R350.00 + VAT will be levied on orders cancelled after artwork approval. No returns will be accepted on branded items(please ensure size breakdown is correct)

•Returns and Exchanges.
No returns will be accepted on branded items. Returns will be subject to a 10% handling fee. Returns / exchanges of unbranded items will be considered under the following conditions:
Within 7working days of delivery. Returns need to be unused / unworn and returned in their original packaging with all tags attached.

▪Defective items will only be accepted for return after assessment for cause of defect. Returns to be accepted at the sole discretion of management.

Calicom Trading 278 (Pty) Ltd PO Box 3402 Edenvale 1610 Tel: 011 454-4214 Fax: 011 454-2341 Shop 1, Livanos Office Towers 11 Van Riebeeck Avenue Edenvale 1609

Directors : U.Southey, EJJ.Southey Reg no : 2002/019357/07